Author Topic: Black screen after login  (Read 346 times)

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Offline JAXCH

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Black screen after login
« on: April 20, 2017, 05:20:41 PM »
Greetings, after log in I get a black screen and the message "Whoops. Something went wrong. Please, try again later."  I hope someone can help me with this problem, thank you beforehand.
My account is: Jaxch
email: jaxch@hotmail.com

GM, please can help me with my account :'(
« Last Edit: April 22, 2017, 08:06:56 PM by JAXCH »

Offline Stella

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Re: Black screen after login
« Reply #1 on: April 24, 2017, 03:20:34 PM »
Hello,

The problem has been solved. The team apologizes for the inconvenience. Thank you for your patience!

Offline JAXCH

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Re: Black screen after login
« Reply #2 on: April 24, 2017, 11:06:56 PM »
Hi. Thanks for solving my problem  ;) , don't worry it's ok, just still doing a great job with this good game. Thank you and have a nice day.  :)

Offline Stella

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Re: Black screen after login
« Reply #3 on: April 25, 2017, 08:14:38 AM »
You're welcome.

Offline JAXCH

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Re: Black screen after login
« Reply #4 on: April 27, 2017, 12:18:59 AM »
Hi! It's me again, I'm going through the same problem, when log in is the same message and a black screen again, please, can help me again with my problem. Thanks beforehand

Offline Stella

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Re: Black screen after login
« Reply #5 on: April 27, 2017, 09:57:02 AM »
Hello,

The problem has been solved. It happens due to a problem with the crafting recipe used by you. We recommend you not to use it again as there is no possibility to be fixed  at the moment.

Offline JAXCH

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Re: Black screen after login
« Reply #6 on: April 27, 2017, 11:08:03 PM »
Hello, thank you very much for your great job. Have a nice day. ;)

Offline Stella

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Re: Black screen after login
« Reply #7 on: April 28, 2017, 08:12:38 AM »
You're welcome.  :)

Offline JAXCH

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Re: Black screen after login
« Reply #8 on: May 01, 2017, 07:38:19 AM »
Hello, Is it me you're looking for? I can see in your eyes... Maybe you'll hate me xD Sorry, sorry, I forgot what the recipe was the problem, and I crafted 2 gathering tools and I got again the black screen issue, please can help me again? I promise, I'll buy diamonds when I have chance. Thanks beforehand and have a nice day.  :D ;)

Offline Stella

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Re: Black screen after login
« Reply #9 on: May 03, 2017, 08:56:50 AM »
Done  :)

Offline JAXCH

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Re: Black screen after login
« Reply #10 on: May 04, 2017, 02:29:16 AM »
Thank you  ;) Have a nice day  :D