Imperial Hero International

Imperial Hero v2.0 => Bugs => Topic started by: JAXCH on April 20, 2017, 05:20:41 PM

Title: Black screen after login
Post by: JAXCH on April 20, 2017, 05:20:41 PM

Greetings, after log in I get a black screen and the message "Whoops. Something went wrong. Please, try again later."  I hope someone can help me with this problem, thank you beforehand.
My account is: Jaxch
email: jaxch@hotmail.com

GM, please can help me with my account :'(

Title: Re: Black screen after login
Post by: Stella on April 24, 2017, 03:20:34 PM

Hello,

The problem has been solved. The team apologizes for the inconvenience. Thank you for your patience!

Title: Re: Black screen after login
Post by: JAXCH on April 24, 2017, 11:06:56 PM

Hi. Thanks for solving my problem  ;) , don't worry it's ok, just still doing a great job with this good game. Thank you and have a nice day.  :)

Title: Re: Black screen after login
Post by: Stella on April 25, 2017, 08:14:38 AM

You're welcome.

Title: Re: Black screen after login
Post by: JAXCH on April 27, 2017, 12:18:59 AM

Hi! It's me again, I'm going through the same problem, when log in is the same message and a black screen again, please, can help me again with my problem. Thanks beforehand

Title: Re: Black screen after login
Post by: Stella on April 27, 2017, 09:57:02 AM

Hello,

The problem has been solved. It happens due to a problem with the crafting recipe used by you. We recommend you not to use it again as there is no possibility to be fixed  at the moment.

Title: Re: Black screen after login
Post by: JAXCH on April 27, 2017, 11:08:03 PM

Hello, thank you very much for your great job. Have a nice day. ;)

Title: Re: Black screen after login
Post by: Stella on April 28, 2017, 08:12:38 AM

You're welcome.  :)

Title: Re: Black screen after login
Post by: JAXCH on May 01, 2017, 07:38:19 AM

Hello, Is it me you're looking for? I can see in your eyes... Maybe you'll hate me xD Sorry, sorry, I forgot what the recipe was the problem, and I crafted 2 gathering tools and I got again the black screen issue, please can help me again? I promise, I'll buy diamonds when I have chance. Thanks beforehand and have a nice day.  :D ;)

Title: Re: Black screen after login
Post by: Stella on May 03, 2017, 08:56:50 AM

Done  :)

Title: Re: Black screen after login
Post by: JAXCH on May 04, 2017, 02:29:16 AM

Thank you  ;) Have a nice day  :D