Author Topic: Problem in transfer - red ball  (Read 8273 times)

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Offline cristit

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Problem in transfer - red ball
« on: July 07, 2010, 04:16:35 PM »
Someone please help!

I transferred obsidian tiles from home to inventory. Then I wanted to split the amount. They divided in 1 amount of obsidians and second amount transformed in red balls.

What to do to recover those 10 obsidian tiles?

Crassus

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Re: Problem in transfer - red ball
« Reply #1 on: July 07, 2010, 04:33:22 PM »
Do not sell or move them.
It will be fixed from the team soon.

Sheremetev

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Re: Problem in transfer - red ball
« Reply #2 on: July 07, 2010, 04:34:09 PM »
Just tell your account name and when did it occur. Then wait and hopefully it will be fixed.

Offline cristit

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Re: Problem in transfer - red ball
« Reply #3 on: July 07, 2010, 04:35:26 PM »
Do not sell or move them.
It will be fixed from the team soon.

I haven't moved them. They are in same position.

Thanks for fast reply.

It happened ~ 20 minutes ago.

user - cristit
realm 2

Oton

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Re: Problem in transfer - red ball
« Reply #4 on: July 07, 2010, 04:55:48 PM »
I haven't moved them. They are in same position.

Thanks for fast reply.

It happened ~ 20 minutes ago.

user - cristit
realm 2
Should all be fine now.
Please, confirm.

Offline cristit

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Re: Problem in transfer - red ball
« Reply #5 on: July 08, 2010, 05:06:01 AM »
Should all be fine now.
Please, confirm.

Indeed! Problem solved. Thank you.

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Offline cristit

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Re: Problem in transfer - red ball
« Reply #6 on: July 12, 2010, 04:27:13 PM »
So...problem is not solved. I can not even sell them because they do not appear in resource selling list. But I didn't wanted to sell them anyway.

Topic related to this one: http://forum.imperialhero.org/int/index.php?topic=10072.0

Offline cristit

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Re: Problem in transfer - red ball
« Reply #7 on: August 17, 2010, 11:39:18 AM »
 :'(

6 weeks since I reported this problem and no one was able to help me.

Oton managed to transform them from Red Ball into obsidian tiles but only as visual, because they still can not be used or sell.

Oton

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Re: Problem in transfer - red ball
« Reply #8 on: August 23, 2010, 03:55:09 PM »
Programmers are to be blamed.

We'll check it again, sorry for the delay.

Offline strategy

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Re: Problem in transfer - red ball
« Reply #9 on: September 14, 2010, 11:03:10 AM »
I got same problem, right now, it just occured.

player: strategy
realm: Realm2

I divided 5 pearl gems, and got two red balls in inventory.


Offline strategy

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Red ball problem while dividing gems...
« Reply #10 on: September 15, 2010, 02:13:09 PM »
I got the "red ball" problem, occured yesterday.
I divided 5 pearl gems, and got two red balls in inventory.



player: strategy
realm: Realm2

I waited a day and it still the same, don't know what to do??
Anyone?

Crassus

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Re: Problem in transfer - red ball
« Reply #11 on: September 15, 2010, 03:23:07 PM »
Our CMs are saw your issue at the first time, that's why I merge the topics.

This issue is a bit hard to solved and at the moment the staff is occupied "top secret" ...things.
I was ensured that the first programmer will become available he will try to fix it.

Thank you for your patient...



P.S. I hope it will not take as long as cristit's... Until then the directions are the same, try to keep them at your inventory...

Oton

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Re: Problem in transfer - red ball
« Reply #12 on: September 16, 2010, 10:29:29 AM »
It should be ok now.
Please, confirm.

Offline strategy

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Re: Problem in transfer - red ball
« Reply #13 on: September 16, 2010, 01:47:09 PM »
Yes, it's fixed. Thank you.

Red balls are gone from inventory, and I got 6 Obsidian tiles :D

Haven't tried to sell them yet, but, I think it will be fine :)

Cuorion

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Re: Problem in transfer - red ball
« Reply #14 on: September 17, 2010, 06:11:20 PM »
Bah, I can't understand you guys... Those were legendary red balls! Pfff... ::)

P.S.

I divided 5 pearl gems, and got two red balls in inventory.

So how comes you got 6 obsidian tiles?